Eq777 Privacy Policy — How Safe Is Your Data With Us

1 Introduction

Welcome to eq777. We know how important your personal information is to you. That is why eq777 follows a clear and honest privacy policy — no hidden agendas. You have the right to know how your data is used, and this page explains exactly that.

This privacy policy applies to eq777's website, mobile app, and all digital services. By creating an account or using our services, you agree to this privacy policy. If any questions come to mind while reading, our support team is always ready to help.

2 What Data We Collect

Eq777 only collects information that is necessary to deliver our services properly. We never collect data we do not need. A full breakdown by category is provided below:

As part of KYC verification, scanned copies of your national ID or passport may also be requested. This information is used solely to confirm your identity and is stored with the highest level of security.

3 Why We Collect Data

Eq777 collects your information because without it, we cannot provide a safe, seamless, and personalized experience. Every piece of data we collect has a specific purpose:

• Account Management: To secure registration, login, and session management.
• Identity Verification (KYC): To prevent fraud and underage use.
• Payment Processing: To process deposits and withdrawals accurately.
• Customer Support: To resolve your issues quickly and provide you with support.
• Platform Development: To improve service quality and introduce new features.
• Security Assurance: To detect and prevent suspicious activity.
• Responsible Gaming: To analyze gaming behavior and reduce the risk of problem gambling.
• Promotional Communications: To send you relevant offers based on your preferences (you can opt out at any time).

4 Data Retention

Eq777 stores your data on secure servers protected by firewalls and access controls. Only authorized personnel can access this data, and they are bound by strict confidentiality agreements.

Your data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years to meet legal and regulatory obligations. After that period, all data is permanently deleted.

• Transaction data must be retained for a minimum of 5 years as required by financial regulations.
• KYC documents may be retained for up to 3 years after account closure.
• Support chat records are typically retained for 1 year.
• Cookie and browsing data is generally deleted within 90 days.

5 Data Sharing Policy

Eq777's core principle is that your data belongs to you — we only use it to deliver our services. That said, there are specific circumstances where information may be shared with third parties:

• Payment Processors: Only the necessary information to process transactions via Mobile Banking, Nagad, and Rocket.
• Technology Partners: Service providers that support platform operations — all bound by confidentiality agreements.
• Law Enforcement: Only when required by a court order or lawful investigation.
• Fraud Prevention: To the relevant authorities if there is a risk of money laundering or fraud.

6 Cookie Policy

Eq777 uses cookies to enhance your browsing experience. Cookies are small files stored in your browser that remember your preferences, keep your login session active, and help us understand how the platform is being used.

Eq777 uses three main types of cookies:

• Essential Cookies: Essential for login, session management, and security — the platform cannot function without these.
• Functional Cookies: To remember your language, region, and personal preferences.
• Analytical Cookies: To understand which parts of the platform are used most — this data is kept completely anonymous.

You can block or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some features to not function properly.

7 Your Rights

Every eq777 user has fundamental rights over their own data. We respect these rights and make them as easy to exercise as possible:

To exercise any of these rights, please contact our support team. We typically respond within 30 business days.

8 Child Protection

Eq777 is strictly for users aged 18 and above. We do not knowingly collect any information from minors. If we become aware that someone under 18 has created an account on our platform, that account will be immediately closed and all associated data will be deleted.

9 Security Measures

Eq777 uses industry-leading technology to protect your data. Here are the real measures we have in place — not just policy, but practice:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall & DDoS Protection: Robust server-level security firewall protection.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Suspicious Activity Detection: Real-time monitoring system is active.
• Regular Security Audits: Our systems are regularly audited by third-party security experts.
• Staff Training: All staff involved in data handling receive regular privacy training.

Keep in mind that no one can guarantee 100% security on the internet. That's why we encourage you to use a strong password and keep 2FA enabled on your end.

10 Policy Updates

Eq777 may update this privacy policy from time to time — due to changes in law, expansion of services, or improvements in technology. Whenever significant changes are made:

• A notification will be sent to your registered email.
• You will be notified via a pop-up or banner upon logging in to the platform.
• The "Last Updated" date at the top of this page will reflect the change.

Continuing to use eq777 after any changes are made will be considered your acceptance of the updated policy. So when you receive a notification about a major update, please take a moment to read it.

11 Contact

If you have any questions, concerns, or requests related to this privacy policy or your data rights, please get in touch. Our dedicated privacy team will handle your matter with the attention it deserves.

For more details, visit our FAQ Page you can view or Responsible Gaming Visit the page.